Last Updated: 2025
Welcome to Zenvitronyx. These Terms of Service ("Terms") govern your use of our website, mobile applications, facilities, classes, programs, and related services (collectively, the "Services") operated by Zenvitronyx Pty Ltd ("we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.
Please read these Terms carefully before using our Services. If you have any questions about these Terms, please contact us using the information provided in the "Contact Us" section.
You must be at least 16 years of age to use our Services. If you are under 18 years of age, you represent that you have your parent or guardian's permission to use our Services and that they have read and agreed to these Terms on your behalf.
Certain programs or activities may have additional age restrictions or requirements. We reserve the right to request proof of age or other verification at any time.
To access certain features of our Services, you may need to create an account. When you register for an account, you agree to:
You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if we suspect unauthorized use or if you violate these Terms.
We offer various membership and program options with different pricing, terms, and benefits. The current membership options and their details are available on our website and at our facility. We reserve the right to modify our membership options, pricing, and benefits at any time.
By purchasing a membership, class pass, or other services, you agree to pay the specified fees at the times and using the payment method you select. For recurring memberships, you authorize us to charge your payment method on a recurring basis. It is your responsibility to keep your payment information current and valid.
Membership cancellations must be submitted in writing at least 14 days before your next billing date. Any cancellation requests received after this time will be processed for the following billing cycle. Certain memberships may have minimum commitment periods as specified at the time of purchase.
Membership fees are non-refundable except where required by law. For class packages, private sessions, or special events, refunds may be available under specific circumstances as outlined in our detailed refund policy available at our facility or upon request.
Members may book classes up to 7 days in advance. If you cannot attend a class you've booked, you must cancel at least 12 hours before the scheduled start time. Late cancellations or no-shows may result in a cancellation fee or forfeiture of the class credit. Repeated late cancellations or no-shows may result in restrictions on your booking privileges.
You should consult with a qualified healthcare provider before beginning any exercise program, particularly if you have any medical conditions, injuries, or other health concerns. By participating in our programs, you represent that you have received appropriate medical clearance or have determined that you do not need such clearance.
You agree to complete all required health questionnaires truthfully and to promptly update us regarding any changes to your health status that may affect your ability to safely participate in our programs.
You understand and acknowledge that participation in physical activities carries inherent risks. These risks include, but are not limited to, injuries, aggravation of pre-existing conditions, and in rare cases, more serious health events. You voluntarily assume all risks associated with your participation in our programs.
You agree to follow all posted rules and staff instructions regarding the use of our facilities and equipment. These rules are designed to ensure a safe and positive experience for all members.
We strive to create a welcoming, respectful, and supportive environment for all members and staff. When using our Services, you agree to:
We reserve the right to refuse service, restrict access, or terminate memberships for violations of this code of conduct or any other terms.
All content on our website, mobile applications, and in our materials—including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, software, and the compilation of all content—is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include:
If you submit content to us (such as testimonials, feedback, or photos), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you own or control all rights to the content you submit.
Your privacy is important to us. Our Privacy Policy describes how we collect, use, and protect your personal information. By using our Services, you consent to the data practices described in our Privacy Policy.
Our Services are provided on an "as is" and "as available" basis without any warranties, expressed or implied. We do not warrant that our Services will be uninterrupted, timely, secure, or error-free. We make no warranties regarding the accuracy, reliability, or completeness of any information provided through our Services.
We do not provide medical advice or diagnosis. The information provided through our Services is for informational purposes only and is not intended to substitute for professional medical advice, diagnosis, or treatment.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our Services. This includes damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you for all claims arising from or related to the Services exceed the amount paid by you to us during the twelve (12) months preceding the event giving rise to the liability.
You agree to indemnify, defend, and hold harmless Zenvitronyx, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
We reserve the right to modify these Terms at any time. We will provide notice of significant changes through our website or by sending you an email. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice or liability.
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use our Services will immediately cease.
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms shall first be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be submitted to mediation in Sydney, Australia. If mediation is unsuccessful, the dispute shall be resolved by arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of our Services.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by our authorized representative.
You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.
If you have any questions, concerns, or feedback regarding these Terms, please contact us at:
Zenvitronyx
123 Wellness Avenue
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8943 7621
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.